Support
Account Deletion
This page explains how you can delete your VOLTAGE account and the account-related personal data we hold about you. You can request the deletion of your account at any time, either directly from the app or by contacting support.
1. Deleting directly from the app
If you are signed in, you can delete your account in just a few steps:
- Open the VOLTAGE app and go to Settings.
- Tap Account and select Delete account.
- Confirm the deletion when prompted.
Deleting your account from the app removes your profile, saved favorite stations, and account-related data from our systems.
2. Requesting deletion by email
If you cannot access your account or prefer to submit a request manually, email us from the address registered to your account at hello@voltage.app with the subject line “Account Deletion Request”. Include your registered email address so we can verify ownership of the account.
3. What gets deleted
Once your account is deleted we remove, to the extent reasonably possible:
- Your profile and login details.
- Saved favorite stations and search preferences.
- Location data associated with your account.
- Support or feedback information tied to your account.
4. Retention and exclusions
Data required by law, or needed to maintain records of financial or security obligations, may be retained for a limited period even after an account is deleted. We process deletion requests as soon as possible and typically within a few business days.
5. Need help?
If you experience any issues while trying to delete your account, contact Evolutionltd at hello@voltage.app and we will assist you promptly.